Returns & Exchanges
JD Sports offers a hassle-free return policy allowing you to return unworn items in their original packaging within 45 days of purchase. Whether you bought online or in-store, we ensure a smooth process to get your refund or exchange processed quickly.
Initiate Your Return
Log in to our online returns portal with your order number and email address to select the items you wish to send back.
Package Your Items
Place the unwanted items back into their original packaging, ensuring all tags are attached and the product is in its original condition.
Print and Attach Label
Download and print your prepaid shipping label from the portal, then securely attach it to the outside of your return parcel.
Drop Off and Track
Take your package to any authorized carrier drop-off location and keep your tracking receipt until your refund has been fully processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing